The team at Custom European really save me money! I took my car in to the dealership for a free oil change and safety inspection. They told me I needed an $800 repair to my car. I took it to Custom European for a 2nd opinion and to compare prices. If Custom European had to the do the repair, they would have only charged $650 for the same work and parts. After looking at what supposedly needed to be fixed, they said that the car was fine. They showed me the parts the dealer was talking about and pointed out how there really was no problem - that the dealership was just looking to make some money. Now, I never take my car to the dealership, only Custom European. They are fast, explain everything to me before doing the work and exceptionally friendly. And I LOVE that they have a Mercedes loaner car for me to use! Awesome experience every time!
Rachel Perlmutter
Sales and Marketing Consultant
|
|
Just wanted to drop you a line thanking Steve and the Guys for the great job on the Jaguar. I haven't driven it to many miles yet as I only have the interior half installed. The car drives like a different car. Lots of Power,Smooth and Shifts great. It Amazes me, How much major work you can do to a Vehicle without even the slightest scratch to the vehicle. Thanks Again! Tony
Tony
|
|
For single women, finding someone that you can trust to work on your car can be nerve wracking. There have been times that I have gone into a mechanic and actually thought I could hear a cash register racking up the charges! This was until I started going to Custom European. Tim is just a nice guy and he won't steer you wrong. He doesn't recommend unnecessary repairs, he is very thorough and every time I leave there, I have peace of mind that my car is running the right way. I totally trust Tim and his crew and that's key. I can absolutely recommend Custom European for your car repair needs.
Robin C
Human Resources
|
|
Do you worry that your car mechanic isn't honest, is running up the bill or doesn't really know how to fix your car? Are you concerned that fresh out of the shop the car will fail again and strand you at the most inconvenient time and place? For nearly 20 years I've been completely free of those worries. The cars go to Brads. The price is reasonable, the car is fixed and stays fixed. In addition Tim and His Team are experts in proactively avoiding problems. If the car has a weak point they know about it and they know how to implement the fix before it becomes a problem. My Mercedes,BMW and Range Rover are all better than factory due to Tim and His Team. Dave from Palos Verdes
Dave Moore
|
|
The Art of Customer Service Great shop and awesome customer service. You will never want to take your car anywhere else again. You will work directly with Tim the owner through the entire process, he is a great mechanic, and runs a clean and honest shop. They have loaner cars available, though I had arranged for a ride from a friend.
Dan
Business Prefessional
|
|
I have been a satisfied customer of Custom European for decades! The work has always been done in a very satisfactory manner. The price has always been fair. The personnel have always been courteous and willing to answer all questions. The shop is always clean.I have recommended Custom European to many people - and will continue to do so. Thank you 04/29/2020
Bobbitt W
|
|
I had the rear suspension rebuilt on my old BMW and the work was the same as it has been for the last 34 years there, excellent!! One thing most people don't know, about any repair shop, is the need for special tools to work on a vehicle. When you walk in the shop, look around and you will see cabinets everywhere and most are full of just special tools required to do a specific job on your vehicle as well as regular tools most of us have. That's not all, they are all trained and have years of experience repairing cars with these tools.
Bill Starr
Engineer
|
|
I have been taking my xj8 to Custom European for years. These specialists mechanics do exceptional and professional work on all of my high end autos. Like BMW, Mercedes, Jags, Land Rovers. They work inside their clean lab. I recommend this group of Mechanics to everyone. Their prices are reasonable.
Pete Davis
Mr Fire Extinguisher
|
|
I was recommended to go to Custom European Motor Cars by a friend who has both a Mercedes and a Jaguar and has been a satisfied customer for many years. Me, I have a 20-year-old Subaru yet they looked after my car promptly and never made me feel like less of a client. My daughter, who has a Mercedes, has also become a regular client. Friendly, efficient, and always fair with their estimate and bill.
Nadia S
|
|
I brought my BMW to Tim and his crew for routine maintenance and a battery issue. They dealt with it professionally, as always. I wouldn't have anyone else work on my car.
BILL BODE
|
|
Custom European is the best mechanic shop in Orange County!! Tim and his team always do an excellent job and provide great customer service. I brought my Son's car in and they repaired the oil leak that I was concerned about and it was done in a timely matter. Tim is the only mechanic we trust with all our vehicles. Thank you Tim and team
G LEE
Business Professional
|
|
I have trusted custom, European to service and repair my Mercedes bins cars for years. Tim and his team are very professional, very accommodating, and their prices are very fair. I would not hesitate to recommend them
JOHN/JANE LAVARIAS
Business Professional
|
|